Last updated: November 2025
These Terms and Conditions explain how your monthly website plan works, what is included, what is not included and how ownership, updates and cancellation operate. By signing up for the plan, you agree to these terms.
The plan costs $250 per month and provides a custom 5-page website along with hosting, updates, support and ongoing maintenance. The plan renews monthly until you choose to cancel it.
The plan is designed for simple business websites that need ongoing updates and dependable support.
The plan includes the design and build of a custom 5-page website, mobile optimisation, smooth animations, basic SEO setup, accessibility best practice, simple contact forms, simple booking tools, a blog, hosting, security checks and performance checks.
A simplified list of what is included is shown on the website.
The plan does not include e-commerce, membership systems, complex automation, custom coded systems, advanced SEO, large websites or any items listed on the website as not included. These features require a separate quote and are not covered by the monthly fee.
You are responsible for providing all written content, images, videos, logos and brand assets for your website. You confirm that you own the rights to use any content you provide.
You must provide content in a clear and usable format.
You agree not to use the website for unlawful or prohibited activities.
Payments are billed monthly in advance. Your plan begins when your first payment is received.
If a payment fails, you have seven days to update your payment method. Services may be paused until payment is made.
You can cancel the plan at any time with 30 days notice.
Cancellation must be made in writing by email. Once cancelled, hosting, updates, support and maintenance end at the completion of the notice period.
The website becomes fully transferable to you after 24 months of continuous subscription.
If you want to transfer the website before 24 months, a transfer fee will apply. The transfer fee depends on how long you have been subscribed and covers the rights to the design, build and structure of the website. Exact transfer fees will be provided on request.
After the website is transferred to you, hosting, updates and support are no longer included and can be quoted separately.
Your website will be ready in 7 days once all required content is provided.
Delays in providing content may extend the delivery timeline.
Each monthly billing cycle includes one update round. This update round includes:
• Copy placement (client must provide the text)
• Image placement or image changes (client must provide all assets)
• Small layout adjustments
• Fixing errors
• One new page or one new section
• General content tidy up
• Performance checks and security checks
Once the monthly update round has been completed, any additional changes will be included in the next month's update round.
Revisions are not included unless there is an error.
Large structural changes, full redesigns or any request outside the scope of the update round will require a separate quote.
Unused time does not roll over into future months.
Hosting is included while you remain subscribed to the plan. Hosting performance, uptime and speed follow the standards of the hosting provider used.
If you cancel the plan, hosting will end unless arranged separately.
Stock images included in any branding package or add on are licensed for use on your website only.
The service is provided on an ongoing best effort basis. The service provider is not responsible for losses caused by downtime, third party failures, domain issues, hosting interruptions or misuse of the website after transfer.